Data Diagnostics Client Journey Segmentation Categories With Downloadable Lists
This page shows clients automatically categorized into segments based on their behavior. Every night, our system analyzes your client data and assigns appropriate segments to help prioritize outreach opportunities.
Every client’s journey tells a story — now you can see exactly where each one stands. FitGrid’s new Client Segmentation feature automatically groups your customers into meaningful segments like Up for Conversion, At-Risk, Trending, Milestone, and Third-Party. Instantly understand who’s on the rise, who’s slipping, and who’s ready for outreach
How It Works
- Daily updates: Each night, FitGrid analyzes your client data to detect changes in attendance, spending, and activity patterns.
- Smart grouping: Clients are automatically placed into segments that reflect their current engagement stage.
- Actionable lists: Click any segment to see names, contact details, last visits, and package info — or download the full list as a CSV for follow-up or marketing campaigns.
Existing customers can login to see segments.
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